Edamerica

Services

With services that begin at the point of inquiry and continue through student loan repayment, Edamerica provides a host of innovative and high-touch solutions that help institutions scale to meet the needs of the students they serve. Edamerica works to recruit students and deploys strategic campaigns to retain them, improving persistence and completion. For those students who use federal student loans, we offer expert guidance on how to successfully repay loans, avoiding delinquency and default.

VIRTUAL ONE-STOP

Edamerica’s US-based virtual one-stop solution provides centralized support for multiple student services, answering questions from students and parents correctly the first time.

STUDENT ENGAGEMENT

Our proactive outreach keeps students on track to increase enrollment and retention. We scale to deliver personalized support. With every interaction, we gather feedback, providing actionable data to improve each student’s experience.

DEFAULT PREVENTION

A leading provider of student loan default prevention services for colleges and universities. Edamerica offers a variety of options based on the unique needs of each client.

Consulting

We partner with institutions to translate complex data into actionable roadmaps, uncovering high-leverage opportunities and driving priorities that deliver the greatest strategic value.

RE-ENROLL

Specialized omni-channel engagement campaigns target the Some College, No Credential population. We encourage students to complete their credentials, explaining specific application procedures, aid program options, and any other steps.

Results

Up to 15% Enrollment Growth

We help schools build stronger bonds with perspective students, resulting in higher enrollment yields year after year. Annual growth rates of up to 15% or more are achieved through partnership with Edamerica.

10% Default Reduction

Our default prevention services combine omni-channel outreach strategies, high-touch interventions, and relationship building with a trusted advisor to help students avoid default and find successful, long term repayment strategies. School clients see rates drop, often by 10% or more.

97% Student Satisfaction

Every interaction is important. We continually survey students to assess their satisfaction. In our most recent enrollment cycle, we achieved an average 97% satisfaction rating.

96% Answer Rate

We do more than just answer student calls; we answer their questions. On average, only 4% of inquiries are referred to school staff giving us a 96% proficiency rate – the highest rate in the industry.