There are a number of programs available if you're having difficulty making your student loan payments.

A deferment allows you to temporarily delay repayment of your student loans for a specified period of time. There are many different situations that would make a student eligible to defer their payments. The most frequently used deferments are because of unemployment, enrollment in school or economic hardship.

A forbearance is an option available to students who are not eligible for a deferment. If you are financially unable to make your student loan payments, you may be eligible for this temporary suspension or reduction of payments. A forbearance may be granted if federal student loan debt exceeds 20% of the borrower's gross income. Forbearance will not eliminate any prior derogatory credit history.

Before you utilize these request forms, please contact the Edamerica Servicing Center via e-mail or toll-free at 800.337.1009. Your student loan servicer needs to be aware of your situation in order to provide you with the appropriate information and instructions.

Completed forms should be signed and mailed or faxed to:

Edfinancial Services
P.O. Box 36014
Knoxville, TN  37930-6014
Fax:  865.692.6386

 
Note: to download and print the above forms you may need to download and install Adobe Acrobat Reader.