Contact Us

We're here to help. If you get stuck and have a question, or if you'd like to request materials from us, representatives are available to answer your phone call or respond to your text chat inquiry. Your opinion counts! What do you think about borrower choice? Take our online survey.

 

 

Customer Support, etc

  • Ask a support question online
    Get online assistance directly from a representative via Edlive!
  • Email customer service
    Send an email to our customer service department. Please include your account number so we may assist you with specific questions about your account.
  • By phone or mail
    Edamerica
    P.O. Box 36014
    Knoxville, TN 37930-6014
    Fax: 877.337.8439
    Phone: 800.337.1009

  • Change of address
    Inform us of a change of your address (Secure Link)
  • Forms download center
    Download many different student loan-related forms 

 

Request Supplies

 

Media Center

  • Media Center
    Read press information or submit a media inquiry.


 

 


Edamerica all rights reserved © 2007 Lender ID #831453
P.O. Box 36014, Knoxville, TN 37930-6014