With increasing enrollments and expanding responsibilities, colleges and universities are challenged to meet the needs of a growing student body. You're asked to do more with less. How can you accomplish all this and spend time counseling your students? Edamerica, in partnership with
Edfinancial Services, has created
streamlined processes and operational efficiencies specifically designed with schools in mind.
Inbound and outbound contact center
Edfinancial is uniquely positioned to provide contact center services for our school customers. We've got the personnel, infrastructure and experience to be your third-party outsourcing solution. Read more.
Financial aid process outsourcing
Using our technological resources, experienced staff and Title IV compliance experts, Edfinancial Services can help schools manage growing student enrollment and the demand for services including verification, funds management and reporting, training, compliance and audit preparation. Read more.
Default prevention services
With more than 20 years of experience in all aspects of student loan management, Edfinancial Services uses proven default aversion methods to assist schools in lowering cohort default rates. Our approach emphasizes early intervention and outreach to educate students before they become delinquent. Read more.
Account collection
Edfinancial Services has an established track record of successful account collection with a focus on account resolution and customer service. Our representatives work with customers to provide consumer education and debt counseling when resolving delinquencies.
Email management
Staying in touch with students is an integral part of ensuring their success. Our custom email capabilities can provide school-branded messages that keep your students informed. Reach out to students and communicate essential information about registration and financial aid deadlines, required immunizations, campus events or other topics your students need to know.
Digital signatures
Take your financial aid office to a new level of efficiency with digital signatures for important documents.
Direct Loan reconciliation
Access our skilled capabliites in loan reconciliation for Direct Loan funds management. We can provide monthly reporting and reconciliation with expert analysis and strict quality assurance. File exceptions are researched and resolved quickly to keep your books balanced and your financial aid processes flowing smoothly.
Contact us
Call us at 800-337-6884 or email us at highereducationsolutions@edfinancial.com to learn more about these services and to schedule a consultation.